Essentially to get everything settle, I had to get off the found and go to a brnach in sit in someone’s face. Because like you said, everyone I talked to in phone support is located in a office where customers can’t access them.

My resolve is to switch to a bank with better online protocols. And don’t stress about working for a big bank, think of it as ‘bring THE MAN down frm within.’ LOL

Long time no hear. I been there before, but I have to ask, when you did the bill payment, was it effective that exact day or a day or two later? If that was the case, you could have the bank demand that their vendor stop payment on that check and your account wouldn’t have been touched. You can also tell your bank that they are missing audit controls to protect against loss, which could have occurred to you and the bank.

The bank can do much more than to say “I’m sorry”. You have to break their back and get in their face because banks, many times, can careless about a retail client. That is the main reason why I hate doing business with large banks, even though I am working for one now.

Nipsco? I can’t stand them!

As a quick tip- always file a BBB complaint when dealing with these companies. They regard their BBB ratings and complaints are always monitored by a special manager or a V.P. You will always get faster results when a BBB complaint is filed…go online and do one. I suggest you do one on each company and then say you will report them to financial regulation commission.